Terms of service
Terms of Use
Last Updated: January 11, 2026
Welcome and thank you for your interest in Avelo. These Terms of Use (the “Agreement”) describe the terms and conditions applicable to your use of the Avelo website (the “Site”), Avelo smart running shoes with embedded sensors and related components (the “Products”), and the Avelo mobile application (the “Avelo App”) (collectively, the “Services”).
The Site and Avelo App are owned and operated by Flyte, Inc., doing business as Avelo Running (“Avelo,” “we,” or “us”).
In this Agreement, we refer to you as “you” or “Customer.” Avelo and Customer are referred to individually as a “Party” and collectively as the “Parties.”
By accessing or using the Services, you expressly agree to be bound by the terms and conditions of this Agreement and the Avelo Privacy Policy (“Privacy Policy”), which is incorporated by reference. If you do not agree to these terms, you may not use the Services.
Access and Use
Avelo grants you a limited, non-exclusive license to access and use the Services, subject to this Agreement, the Privacy Policy, and any other rules or requirements communicated by Avelo.
You acknowledge and agree that Avelo may modify, update, suspend, or discontinue the Services, in whole or in part, at any time and in its sole discretion.
You are solely responsible for your activities and interactions with the Services.
You shall not use the Services for any purpose beyond the scope of access granted under this Agreement. You shall not, directly or indirectly, or permit any third party to:
- Copy, modify, or create derivative works of the Services
- Reverse engineer, disassemble, decompile, or otherwise attempt to derive source code
- Use the Services in violation of applicable law or third-party rights
- Introduce malicious code or attempt to exploit security vulnerabilities
- Use automated systems (including bots, scrapers, or crawlers) without authorization
Purchases are intended for end-use only and are not authorized for resale without Avelo’s express permission.
Account Responsibilities
You are responsible for maintaining accurate account information and safeguarding any credentials associated with your account. You agree not to share access to your account with others.
You must promptly notify Avelo of any unauthorized use of your account or breach of security. Avelo may disable credentials or suspend access to protect the Services or comply with legal obligations.
Avelo may engage third-party service providers (e.g., hosting, analytics, payment processing) in connection with the Services. Your use of such services is subject to their applicable terms.
Customer Responsibilities
You acknowledge that you are solely responsible and liable for your use of the Services and for compliance with all applicable laws and regulations.
You are responsible for securing compatible devices, software, and internet access necessary to use the Services. Avelo is not responsible for data loss, service interruptions, or failures caused by factors outside its control.
Payment and Fees
Certain Services may require payment, including one-time purchases, subscriptions, or pre-orders (“Paid Services”). Avelo reserves the right to determine which Services require payment and to modify or discontinue Paid Services at any time.
Paid Services may include pre-ordered Products. The timing of fulfillment for pre-orders depends on manufacturing and logistics factors and is not guaranteed.
You agree to pay all applicable fees and taxes associated with Paid Services. By providing a payment method, you authorize Avelo or its payment processor to charge the applicable amounts.
Refunds are handled in accordance with applicable law and Avelo’s refund policies, if any.
Subscriptions
Some Paid Services may be offered on a subscription basis. Subscriptions automatically renew unless canceled prior to the end of the applicable billing period.
You may cancel a subscription at any time. Cancellation takes effect at the end of the current subscription term. Previously paid fees are not refunded, and access continues through the end of the term.
Avelo may change subscription pricing with advance notice. Continued use of the Services constitutes acceptance of updated pricing.
Data and Communications
Avelo may collect and process information related to your use of the Services in accordance with the Privacy Policy.
By creating an account, you consent to receive communications related to your account, the Services, product updates, and billing. You may opt out of promotional communications at any time.
Intellectual Property Rights
The Services, including all content, software, firmware, algorithms, designs, and trademarks, are owned by Avelo or its licensors and are protected by intellectual property laws.
If you submit feedback or suggestions, Avelo may use such feedback without restriction or obligation.
Warranty Disclaimer
THE SERVICES ARE PROVIDED “AS IS,” “WITH ALL FAULTS,” AND “AS AVAILABLE,” WITHOUT WARRANTY OF ANY KIND.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, AVELO DISCLAIMS ALL WARRANTIES AND CONDITIONS, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
AVELO DOES NOT WARRANT THAT THE SERVICES WILL MEET YOUR REQUIREMENTS, ACHIEVE ANY PARTICULAR RESULT, BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, OR THAT ANY DEFECTS WILL BE CORRECTED.
NO ORAL OR WRITTEN INFORMATION OR ADVICE PROVIDED BY AVELO OR ITS AUTHORIZED REPRESENTATIVES SHALL CREATE ANY WARRANTY.
Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL AVELO, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING, WITHOUT LIMITATION, DAMAGES FOR PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF PROFITS, LOSS OF REVENUE, LOSS OF DATA, BUSINESS INTERRUPTION, OR LOSS OF GOODWILL, ARISING OUT OF OR RELATING TO YOUR USE OF OR INABILITY TO USE THE SERVICES, WHETHER BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, EVEN IF AVELO HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
TO THE EXTENT THAT LIABILITY CANNOT BE EXCLUDED, AVELO’S TOTAL CUMULATIVE LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE SERVICES SHALL NOT EXCEED THE GREATER OF (A) $100 OR (B) THE AMOUNT YOU PAID TO AVELO FOR THE SERVICES IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
Precautions and Health Disclaimer
THE SERVICES ARE NOT MEDICAL DEVICES AND DO NOT PROVIDE MEDICAL ADVICE. THE SERVICES ARE NOT INTENDED TO DIAGNOSE, TREAT, CURE, OR PREVENT ANY MEDICAL CONDITION.
The Services provide informational insights related to running and training. You should consult a qualified medical professional before making changes to your training, particularly if you experience pain, injury, or other concerning symptoms.
Running and physical activity involve inherent risks. You assume full responsibility for decisions made based on your use of the Services.
No doctor-patient or healthcare professional relationship is created.
Termination
This Agreement remains in effect until terminated. Avelo may suspend or terminate access to the Services for violation of this Agreement, non-payment, legal compliance, or security reasons.
Certain provisions, including disclaimers and limitation of liability, survive termination.
Governing Law and Dispute Resolution
This Agreement is governed by the laws of the State of Delaware, without regard to conflict-of-laws principles.
Disputes arising under this Agreement shall be resolved through binding arbitration, except where prohibited by law. You waive any right to participate in class or representative actions.
Modifications
Avelo may update this Agreement from time to time by posting revised terms. Continued use of the Services after notice of changes constitutes acceptance of the updated Agreement.
Contact
Flyte, Inc. (Avelo Running)